Customized Items: Unfortunately, we cannot offer returns or refunds for customized items. We work hard to make them just the way you want!
For Other Products: We're here to ensure you're satisfied. If you receive a damaged product, please let us know. We don't generally accept returns for other products, but your happiness matters.
Refunds Made Simple: Once we receive and check your return, we'll shoot you an email confirming its arrival. We'll then let you know if your refund is approved or if we need to chat some more.
Approved Refunds: If all is well, your refund will be processed back to your original payment method within 3-5 days.
Any Refund Hiccups?: If, for some reason, your refund seems to be taking a detour, just reach out to us at support@sportsingo.com or WhatsApp/Call us @ 8745085160 We're here to help.
Exchanges with a Smile: Got a defective, damaged, or size-mismatched item? We're happy to swap it out for you. Just drop us an email at support@sportsingo.com or WhatsApp/Call us @ 8745085160 .
Size Woes? No Problem: If sizing causes a hiccup, send the item back in its original state. Once we have it, we'll send a replacement in the right size your way. Just make sure to let us know within 7 days of receiving the product. Unfortunately, we won't be able to accommodate returns beyond this period.
Your satisfaction matters to us. Let's make things right together!